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Support from the Hull City Council

Complete a Self-Assessment of Need

Who can receive support

Anyone who feels they need help is entitled to some level of support. For some people this will be advice and information and for others it will be the provision of services or money to buy services.


Assessing your care needs

In order to receive services from the council, you must have an assessment of your care needs. This helps the council to understand the type and level of support that you need.

An assessment of need can be carried out in these different ways;

  • completing an online self assessment
  • a supported self assessment where a family member, carer or advocate helps you
  • an assessment carried out by a worker

What is a care needs assessment

Think of the assessment as a conversation about your health and wellbeing. You can choose to start this conversation now by completing the online care needs self assessment. This gives Hull Adult Social Care vital information about you and the type of support you need.

Complete the care self assessment here (Opens in a new window)

Alternatively you can contact the Hull Adult Social Care on 01482 300 300 if you require assistance in completing the form.

Eligibility criteria

To make access to social care fair across the country, the Care Act 2014 sets out criteria for who is eligible to receive care services.

More information on the Care Act here.

The national guidance states that you have to meet three criteria.

You must -

  • have needs arising from a physical or mental impairment
  • not be able to meet two or more of the 'Eligibility Outcomes'
  • have a significant impact on your wellbeing because of this.

In order to be eligible, a need must -

  • arise from a physical or mental impairment or illness
  • means you are unable to meet one or more of the outcomes listed below
  • have a significant impact on your wellbeing

Your needs are only eligible if they meet all three of these conditions. It is important to remember that the impact a physical, mental impairment or illness has on an individual will be different from person to person. Therefore we need to understand how your impairment or illness affects you on an ongoing basis.

The specified outcomes we measure against are;

  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • being able to stay safe in your home
  • maintaining a habitable home environment
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport, and
  • recreational facilities or services
  • carrying out any caring responsibilities you have for a child

You also may be classed as meeting the criteria if -

  • you can't do it without help
  • you can do it but it causes significant pain, distress or anxiety
  • you can do it but only at significant risk to your health and safety or that of others
  • you can do it but it takes significantly longer than would normally be expected

Once the assessment has been completed, we will review the information and evaluate it against the eligibility threshold. You will be notified and given a copy of the decision made on whether you are eligible for care and support.


Carer's eligibility

When assessing whether a carer is eligible for support to maintain their caring role, we must consider the following;

  • whether the care is unable to carry out one or more necessary caring tasks without help
  • the carer can carry out the tasks but doing so causes them or the person they care for significant pain, distress or anxiety, or it endangers their health and safety or that of the cared for person
  • whether the carer is able to achieve the outcome without assistance but doing so is likely to endanger the health or safety of the carer or any adults or children for whom the carer provides care

This means that -

  • the carer's physical or mental health is deteriorating
  • the carer cannot carry out some or all of their basic household activities
  • the carer cannot carry out their caring responsibilities for a child
  • the carer cannot provide care to other people for whom they provide care
  • the carer cannot maintain family or other significant personal relationship
  • the carer cannot maintain their home environment
  • the carer cannot manage and maintain nutrition for them and their family
  • the carer cannot engage in work, training, education or volunteering
  • the carer cannot make use of necessary facilities or services in the community
  • the carer cannot engage in recreational activities


Further Support for carers

If you are a carer and wish to find out about support available locally, we have a dedicated carers section which provides advice and information for carers with links to further support.

Access our support for carers section here.

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