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Support for Providers

Quality Framework for Commissioned Services

In Hull we want to work with as many providers as possible who share our values and want to deliver high quality care and support to local people.

In order for us to ensure that people receive excellent care and support Hull Adult Social Care have developed a quality framework for all commissioned services.

The two documents along with their accompanying appendices provide detailed information about what we expect from providers and how we will work with them to help reach and maintain these standards.

Quality Framework for Providers

CP&QT Narrative Provider 2021

Appendix 1. CP&QT Process Workflow Flowchart 2021

Appendix 2. CP&QT Quality Standards & Key Performance Indicators 2021

Appendix 3. CP&QT Evaluation Workflow Flowchart 2021

Appendix 4. CP&QT Provider Information Collation 2021

Appendix 5. CP&QT Officer Information Collation 2021

Appendix 6. CP&QT Person Conversation Engagement Record 2021

Appendix 7. CP&QT Provider Quarterly Meeting Agenda 2021

Appendix 8. CP&QT Risk Rating Matrix & Schedule 2021

Appendix 9. CP&QT Process Workflow Flowchart 2021

Appendix 10. CP&QT Service Improvement & Remedial Action Plan Flowchart 2021

Appendix 11. CP&QT Risk Rating Matrix & Schedule 2021

Appendix 12. CP&QT Provider Feedback Template 2021

Appendix 13. CP&QT Decommissioning Process Flowchart 2021

 

Quality Framework for Adult social care staff

CP&QT Narrative Quality Team 2021

Appendix 1. CP&QT Process Workflow Flowchart 2021

Appendix 2. CP&QT Quality Standards & Key Performance Indicators 2021

Appendix 3. CP&QT Evaluation Workflow Flowchart 2021

Appendix 4. CP&QT TLAP 'I' Statements 2021

Appendix 5. CCG NICE Quality Standards & Statements 2021

Appendix 6. CP&QT Provider Information Collation 2021

Appendix 7. CP&QT Officer Information Collation 2021

Appendix 8. CP&QT Person Conversation Engagement Record 2021

Appendix 9 CP&QT Provider Quarterly Meeting Agenda 2021

Appendix 10. CP&QT Concern Form 2021

Appendix 11. CP&QT Risk Rating Matrix & Schedule 2021

Appendix 12. CP&QT Service Improvement Plan Template 2021

Appendix 13. CP&QT Remedial Action Plan Template 2021

Appendix 14. CP&QT Process Workflow Flowchart 2021

Appendix 15. CP&QT Review Letter Template 2021

Appendix 16. CP&QT Pre Review Plan Template 2021

Appendix 17. CP&QT Review Feedback Form 2021

Appendix 18. CP&QT Review Report Template 2021

Appendix 19. CP&QT Service Improvement & Remedial Action Plan Flowchart 2021

Appendix 20. CP&QT Suspension Process Flowchart 2021

Appendix 21. CP&QT Pre Suspension Planner Template 2021

Appendix 22. CP&QT Suspension Termination Request 2021

Appendix 23. CP&QT Suspension Letter Template 2021

Appendix 24. CP&QT Suspension Alert 2021

Appendix 25. CP&QT Chronology Template 2021

Appendix 26 CP&QT Provider Feedback Template 2021

Appendix 27. CP&QT Decommissioning Process Flowchart 2021

Appendix 28. CP&QT Provider Failure Plan 2021

Appendix 29. CP&QT Contract Termination Letter Template 2021

Appendix 30. CP&QT Service Provider Forums Terms Of Reference 2021

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