Please review and correct the information below.

Caring for someone

Who is a carer

You are a carer if you are spending a regular amount of time looking after or supporting someone. This could be a relative, partner or friend who without your support or the help of other carers would be unable to live independently.

One in eight people look after someone with an illness or long term disability.

We recognise the vital importance of carers and the practical and emotional support they provide.

Without carers, many people would not only struggle to live their lives, but would become isolated, lonely and depressed. However, caring can be really tough and demanding and we want to give carers the best support we can.

NHS Choices

If you want more information about the illness or condition of the person you care for you should access the NHS Choices website.

You can find information that has been checked out and approved.

Visit the NHS Choices website to find out more

The Care Act 2014

The Care Act 2014 sets out carers' legal rights to assessment and support. It came into force in April 2015.

Visit our 'Your rights' page for more information on the Care Act

The Carers Information Support Service

The Carers’ Information and Support Service (CISS) offers free advice and support to anyone who is providing a caring role.for carers over the age of 18 and their families in a number of ways including: - 

  • DWP advice and direct referral
  • access to information relevant to your caring role
  • help registering as a carer for your GP
  • free confidential advice and support
  • free befriending support
  • access to respite
  • access to Legal Financial Advice
  • Carers group (access and support to set up a carers group)
  • free services with one of their trained carer support professionals
  • signposting and referrals to other services
  • free support courses for carers
  • assessment and eligibility to access the Direct Payment For Carers grant scheme

They also offer a comprehensive carer assessment resulting in information on your entitlements and identifying community services that may be available to you.

To find out more information on the Carers Information Support Service, you can contact them via -

They can arrange to meet you in your home or community.

Their address is -

Carers’ Information and Support Service

The Calvert Centre

110A Calvert Lane



Carer Assessment

The Care Act 2014 now guarantees all carer's are entitled to a carer’s assessment.

If you are a carer, a carer's assessment is often the first step to getting the help and support you need.

You can request a carer's assessment either from the Carer's Information Support Service or directly from Hull City Council.

If you provide regular and substantial care and you don’t get paid for it, then you should request a carer’s assessment.

The carer's assessment considers the impact caring for someone has on you as a carer.

It includes things like –

  • the support you provide
  • the help you need
  • difficulties you might have providing care
  • your feelings about continuing care
  • what you want to achieve in your day to day life
  • if  you want to carry on caring
  • whether you want to continue working or want to work
  • taking into account your social activity
  • whether you study or want to study

A carer's assessment can be done in private and in confidence. If you wish, there is no need for anyone other than your worker to know what is in the assessment.

Once the carer's assessment is complete, you get support to develop an individual action plan. This includes practical advice as well as being signposted to local groups and services that can support you.

Your care plan

If your assessment shows you are eligible for support the council works with you to write a support plan. This details the support you need and where you can get it from. This could include -

  • equipment or adaptations to your home
  • respite care which could take a wide range of forms
  • paying someone else to do the things you can’t do for yourself because of your caring role

You can request a carer's assessment at any stage of your caring role. This includes at the point that the cared person is being assessed. This makes it easier for the council to take into account your needs as well as the needs of the cared person.

To request a carer's assessment contact either –

Hull City Council via –

  • telephone 0482 300 300

in person

The Wilson Centre

Alfred Gelder Street



Alternatively, you can contact the Carers Information and Support Service via –

They can arrange to meet you in your home or community.

Their address is -

Carers’ Information and Support Service

The Calvert Centre

110A Calvert Lane



Carer’s allowance

Carer’s allowance is a Government benefit which aims to support you as a carer.

You could get £62.70 a week if you care for someone at least 35 hours a week and they get certain benefits.

You don’t have to be related to, or live with, the person you care for.

Visit GOV.UK – Carers allowance to find out more and apply

Support for Carers

Carers UK

Carers UK offer advice and guidance on all issues relating to caring for someone. They also offer a support system where you can talk to other carers in the network.

Visit the Carers UK website to access their advice and services information here

join their online forum here

Access the guide to caring here

Access the looking after someone guide here

Access the self advocacy guide here

Access nutrition advice for carers here

You can contact by telephoning the advice line on 08088 087 777

Registering with your GP

You can register your details with your GP so that your notes are tagged to indicate that you are a carer.

The person you care for can also register your details with their GP’s to inform them that the person has a carer.

This helps your GP if they are aware of your caring responsibilities and the potential impact of your caring responsibilities on your own health.

Your GP can then also take account of your needs as a carer when trying to arrange appointment times that fit in with your caring responsibilities.

Access our staying healthy page to find your nearest GP

Online and mobile App to Support Carers (Jointly)

Developed by Carers UK, Jointly is an innovative mobile and online app that is designed by carers for carers.
It makes caring easier, less stressful and more organised by making communication and coordination between those who share the care as easy as a text message.

You can create a circle of care for the person you are looking after. Once you have set up your Jointly circle you can start using Jointly to organise care.

You can use it on your own or you can invite other people to join you and share the care.
Jointly works on iPhone, iPad and Android devices and on most modern web browsers (home computers, laptops, smartphones, tablets and so on

Visit Carers UK – Jointly app to find out more

Carers Trust

Carers Trust is a national organisation of carers support services with a network of independently managed centres across the UK. The centres provide a range of services, including –

  • information and advice on benefits
  • care and access to services
  • advocacy
  • support and practical help for carers

Carers Trust believes in a world where the role and contribution of unpaid carers is recognised and they have access to the quality support and services they need to live their own lives.

They also offer help and support on a wide range of topics relating to caring.

Visit the Carers Trust website

You can contact them via –

Local groups and activities

Search our local groups and activities directory to find out what is currently going on in Hull. You can use the 'support for carers' filter to find specific activities aimed for people who care for somone

Search our local groups and activities directory

Last reviewed: 29/03/2018