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Support for Our Armed Forces Community

"I am honoured to act as Armed Forces Champion, on behalf of Hull City Council. Our local authority is committed to the principles of the Armed Forces Covenant. We value our Armed Forces Community, and recognise the commitment and sacrifices made by our Armed Forces"

Councillor Alan Gardiner - Armed Forces Champion

The Armed Forces Covenant

The Armed Forces Covenant is a promise from the Nation that those who serve in the Armed Forces, whether regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services.

The Armed Forces Covenant relies on the people, communities, and businesses to actively support it in order to make a difference. See link

If you would like to know more about what the Armed Forces Covenant means locally download Supporting our Armed Forces and Armed Forces Community leaflet.

Armed Forces and Veterans' Charter

The City of Kingston upon Hull Armed Forces and Veterans' Charter

Servicemen and women leaving the armed forces often need advice on issues including health, education, housing, training and jobs. We also understand that their families and carers may need support.

Our Armed Forces and Veterans’ Charter encourages public bodies and partner organisations to support in-service and ex-service personnel from the military and the Merchant Navy, their families, veterans and carers.

Access to social and rented housing, retraining for employment, and support groups for servicemen and women suffering from post-traumatic stress disorder are just a few of the issues specific to veterans which the Charter addresses through better joined-up working between agencies.

The Charter is available to download here

Who are our Armed Forces Community?

  • Regular Personnel currently serving; Royal Navy, Royal Air Force
  • Merchant Navy served for at least one day on active service
  • Reservists both Regular and Volunteer
  • Veterans served for at least one day, Regular or Reservist
  • Families Immediate family; Spouses, civil or other partners, children for whom the veteran or partner are responsible
  • Bereaved Immediate family; Services Personnel/ Veterans have died
  • Carers for Service Personnel and Veterans

What support am I entitled to?

We are committed to supporting Hull’s armed forces an MOD Employer Recognition Gold Award employer, with our Armed Forces Veteran Charter and through our Armed Forces Champion Councillor Allan Gardiner.

As a member of Hull’s Armed Forces Community, you and your immediate family are entitled to the following support through the Armed Forces Covenant.

  • • Not being at a disadvantage when trying to access public services such as healthcare, housing, employment, education and welfare.
  • • Special consideration where appropriate in some cases, especially for those who have given the most such as the injured and the bereaved.

Veterans Community Hub

There is a range of support available for the Armed Forces Community. A Veteran Community Hub is available for the Veteran Community, for information about a range of services available, contact:

Paddy Nolan

Goodwin Community Hub

63-74 Anlaby Road

Hull HU3 2LL


telephone: 01482 485 958


Click below for details of local groups and support.

NHS Veterans outreach service

The service provides a first point of contact for people aged 18 and over and is available to anyone who has completed one day’s service or more with the British Military, is a Reservist not currently deployed or is a family member of military personnel.

Telephone: 01482 335 479

Veteran Community Hub

Paddy Nolan

Goodwin Community Hub

63-74 Anlaby Road

Hull HU3 2LL


Telephone 01482 485 958

Citizens Advice Bureau

dedicated Support Worker is available at Citizens Advice (CAB) to provide serving personnel, veterans and their families with free, quality, independent and confidential welfare and legal advice.

For Specialist Debt advice telephone: 01482 226 859

For all other advice telephone: 03444 111 444


How to apply for a council home

You can apply for council housing before you have been discharged from the Armed Forces as long as you know what your discharge date will be.

Telephone 01482 300 300

Rent a home from a housing association or private landlord

Housing associations provide affordable homes for people in housing need. Most homes are rented at affordable rates but some are sold through low-cost home ownership schemes. When you approach us for advice we will advise you of all your housing options including housing associations and finding a home with a private landlord

Telephone 01482 300 300

School Admissions for Service Families information

In 2014, The Schools Admissions Code in England was changed to support Service families, who can apply and be allocated a place before they move into an area. Children can be accepted mid-term and class sizes can be increased beyond the normal maximum to accommodate them

You can find out more on page 25 of the Schools Admissions Code

Armed Forces veterans work club

The club offers help and support with job searching, careers advice and has strong links with other service providers within Hull offering help and support with welfare, education, training and self employment.

To book an appointment contact the work club on the following -

telephone - 01482 210 843

email -

Londesborough Barracks

Londesborough Street

Hull HU3 1DS

Big White Wall

Safe and anonymous peer support community that is accessible anytime anywhere. It is FREE for UK serving personnel, veterans and their families.

Combat Stress

UK’s leading charity for Veterans’ mental health.

Operate a 24/7 helpline: 0800 323 4444

Officer Association

The Officers’ Association is committed to ensuring that former-officers and their dependents live with dignity and independence.

Help 4 Heroes

Offers a Hidden Wounds service which provides free and confidential support to Ex-Service Personnel, their families and the families of those still serving, who are living with anxiety, depression, stress, anger or who wish to change their drinking habits.

Warrior Programme

Is a 12-month structured support programme with an initial three/five-day residential motivation and training programme for veterans and veteran’s families.

Telephone: 0808 801 0898



Dedicated to assisting serving and ex-Service men and woman who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight.

Blind Veterans

Helps blind ex-Service men and women lead independent and fulfilling lives by supporting them with our in-depth expertise, experience and full range of services


A national disability charity that supports people with complex communication needs to be understood, connected and valued.

Telephone – 0300 330 9250

Text phone – 0300 330 9256

Army Families Federation

Offers advice on all aspects of housing

Joint Service Housing Advice

Civilian housing options, information for service personnel and their dependents.

Telephone – 01252 787574

Email – 

Royal British Legion

Offers information on independent living housing

The Legion can support you to get funding and grants to adapt your home and receive new equipment here.

If you need help getting around then the Legion may be able to provide an electrically powered mobility vehicle, scooter, or buggy visit this page.

Naval Families Federation

Provides useful links about civilian housing options


Offers practical housing advice and support to veterans and their dependents

Royal Air Force

Offers information on service families’ accommodation and single living accommodation

Forces Homes

A home buying service for British Forces, forces mortgages supporting Forces Help to Buy, property finding & managing the purchase through to completion

Money Savings Expert

Provides information for all buyers, with a free first time buyers guide, a mortgage finder and a stamp duty calculator

Moving Schools Pack

The Moving Schools Pack is to help service parents’ support their children when moving schools

Service Pupil Premium

Information about the Service Pupil Premium, including details of the eligibility criteria

Reading Forces

Uses books to bring Service children and families closer together. The shared reading initiative encourages families to read, talk, and scrapbook about a book, improving communication and enriching relationships with books and each other - one page at a time.

Children’s Education Advisory Service

Provides expert and impartial advice about the education of service children

Telephone (civilian) – 01980 618244 (Open Monday – Friday 8:30am – 3:30pm)

Telephone (military) – 94 344 8244

Important: When the helpline is closed or busy, messages can be left on the answering machine or sent via email.

Email –

Royal British Legion Industries

The Legion supports Service leavers to find employment and can also provide advice and guidance to partners and dependants of serving personnel.

Regular Forces Employment Association

Provides life-long, life-changing support, jobs and training opportunities to service leavers and veterans.

Network Training and Resource Solutions

Successfully deliver resettlement training and work experience for forces leavers with little or no experience in industry or network engineering. 

Army Families Federation

Offers help with job hunting, training and self-employment


The UK’s leading disability specialist, transforming lives, through sustainable employment.

Forward Assist Recruitment

Offers a consultative and informed recruitment service dedicated to those who have served in the Armed Forces. 

Career Transition Partnership

Offers resettlement support, career transition advice and training opportunities

Recruit for Spouses

Exists to help military spouses find a job or start a business that works for them.


Delivers a total wellbeing experience that improves employees' mental, financial and physical wellness via one unified, innovative solution

Civvy Street

Provides resources for transition to civilian life


Offers support and advice to current and former personnel that are interested in starting their own businesses.


Quest is a resettlement guide that will give you advice and help you into your new career and training.


A resettlement guide offering advice on hundreds of resettlement opportunities

The Poppy Factory

A national employment charity for veterans with health conditions or impairments

Defence Discount Service

The official Ministry of Defence discount service for the Armed Forces, Veterans and the Armed Forces Community. It provides discounts both online and on the high street.

Rewards for Forces

A free discount card providing discounts with over 1300 companies

Forces Railcard

Gives 1/3 off most rail fares throughout the UK for a year

The Royal British Legion

The Legion provides a range of services to support you through transitions, change, new information or just needing a break.


Offers help to those currently serving and veterans.

Naval Families Federation

Offers a wide range of information about wellbeing, ranging from advice on staying healthy and active, to locating your nearest dentist

Royal Navy Welfare Team

The Welfare Team provide accessible support services that strengthen and enhance the resilience and resourcefulness of Naval Service personnel, their families and communities.

Veterans Welfare Service

Are committed to enhancing the quality of life for veterans and beneficiaries of Veterans UK pensions and compensation schemes and all their dependents.

Army Families Federations

Offers a range of information on a variety of health aspects

Army MOD

Offers information about different healthcare support and service that are available

Royal Air Force Association

Offers a range of support and advice and links to key support organisations

Veterans Gateway

The first point of contact for veterans seeking support

Offer a 24/7 helpline

Telephone – 0808 802 1212

Gurkha Welfare

Provides financial, medical and development aid to Gurkha veterans, their families and communities

Our Partners

The Royal British Legion  SSAFA Armed forces charity  Project NOVA  Department for Work and Pentions  Citizens Advice Hull & East Riding  NHS Humber  NHS Hull  Armed forces Veterans Work Club  Veterans community Hub 
Last reviewed: 22/10/2018

Veteran's Gateway

"The first point of contact for veterans seeking support"

Link to Veterans' Gateway

For more information about the Armed Forces Covenant please visit -

Gold Award Logo

Contact Us

telephone number: 01482 300 300