Accessibility statement and options
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Hearing Impairment

General Information

Hearing loss may be caused by a number of factors. This can include -

  • genetics
  • old age
  • exposure to noise
  • infections
  • birth complications
  • trauma to the ear
  • certain medications or toxins 

Hearing loss can be temporary or permanent and can affect all age groups.

Visit the NHS Choices – hearing loss to find out more

Hearing loss may be gradual such as people who are in later life. Common symptoms of people with gradual hearing loss notice things such as difficulty hearing the TV or a conversation in a noisy environment.

Viral infections of the inner ear can also cause hearing loss to occur all of a sudden.

Another common effect of hearing loss is continual ringing in the ear which is caused by conditions such as tinnitus.

If you feel that your hearing is getting worse then you need to make an appointment with your GP.

Access our staying healthy page to find your nearest GP

If you live in Hull there is a range of support you can access to meet your hearing needs.


British Sign Language (BSL)

If you wish to learn British sign language (BSL), you need to contact Hull College via –

in person -

Hull College

Wilberforce Drive

Queens Gardens


East Yorkshire


Visit Hull College website to find out more


If you require an interpreter to meet your hearing needs, you should contact the provider of that service.

Hull Sensory Support team

The Hull Sensory team can arrange for you to have a disability assessment.
Your assessment helps the sensory team understand how they can support you to live your life.

This can include advice and support on – 

  • equipment and adaptations
  • advice and support for communication
  • registering as disabled

You can contact the sensory support team via – 

  • email -
  • telephone - 01482 318 700
  • text service - 07810 503 530
  • type talk service / Mincom - 18001 01482 318 700

NHS Hearing aid maintenance and advice

The NHS offer hearing aid maintenance in partnership with Action for Hearing Loss.

A drop in service is available at the following venues (no appointment needed) -

Mondays at 9.30am to 11.30am at –

Newington Health Centre - Newington Medical Centre

Anlaby Road



Alternate Mondays 1 to 3pm at –

Longhill Health Centre (contact Audiology for dates)

162 Shannon Road



Alternate Mondays at 1 to 3pm at -

Westbourne Health Centre (contact Audiology for dates)

81 Westbourne Avenue


East Riding of Yorkshire


Tuesdays at 1 to 3pm at–

Orchard Park Health Centre

210 Orchard Park Road



Wednesdays 9.30 to 11.30am at-

Bransholme Health Centre

Goodhart Road



Fridays at 9.30 to 11.30am at –

Marfleet Group Practice

Marfleet Primary Healthcare Centre

Preston Road, Hull


First Thursday each month at 11am to 12:30pm at –

Age UK

Bradbury House

Porter Street



If you have any questions regarding your hearing aids including batteries and repairs contact the audiology department at Castle Hill Hospital via -

  • email -
  • telephone - 01482 624 734
  • fax - 01482 624 745
  • text line - 07799 895 033

in person -

ENT and Audiology Building

Castle Hill Hospital

Entrance 3


HU16 5JQ

Local Support

Community directory

Search our local directory to find out what is currently going on in Hull. You can use the ‘hearing or visual impairment’ filter to find specific activities aimed specifically for people with hearing impairments.

Search our Community directory

Hull and East Yorkshire Centre for the Deaf

The Hull and East Yorkshire Centre for the Deaf provides a social place for people who are deaf or hearing impaired.

The majority of their users communicate using British Sign Language (BSL). The centre is located on Spring Bank in

Hull and offers –

  • licenced bar
  • sports
  • senior citizens
  • big bingo night and raffle
  • visual choir
  • chapel (they hold a church service on the last Tuesday of the month)
  • free internet computer
  • TV room and meeting room
  • function room hire (membership only)
  • events (seasonal parties around the colander year)
  • charity fund raising events

They also offer club nights that tun between 7 and 11pm

In addition, to their social activities, they also offer support with things such as –

  • advice and information
  • completing forms such as PIP and Jobseekers allowance
  • arranging appointments for people to access support
  • making sure organisations have arrangements

Visit the Hull and East Yorkshire centre for the deaf website for more information

Alternatively, you can contact them via –

in Person –

63 Spring Bank



Office hours are Monday to Friday 9am to 4pm

Help living at home

Our help living at home section  has information on the various support available adaptations including the Kingston Care Lifeline and Telecare Services

More on help lving at home here


Our Transport’ section has lots of information around transport and mobility.

Visit our Transport page to find out more

National support

Hearing Dogs for the Deaf

Hearing Dogs for the Deaf is a charity that trains and matches guide dogs and matches them with deaf people. If you have a severe hearing impairment, you may want to consider a hearing dog to support you to live independently.

Visit the Hearing Dogs for the Deaf website to find out more

Alternatively, you can contact them via –

In person –

The Beatrice Wright Centre

Hayton Road



East Yorkshire

YO42 4JP

Apply for a hearing dog via –

Access the Hearing Dogs for the Deaf website

Action on Hearing Loss

Action on Hearing Loss is the largest charity for people with hearing loss in the UK. They can support you with information and advice and give you practical solutions to help you live independently. They also have a range of products that you may find useful to assist you in your day to day activities.

Visit the Action on Hearing Loss website

Alternatively, you can contact them via –

Information line –

Tinnitus line –

Association for All Speech Impaired Children (AFASIC)

AFASIC 'Voice for Life' is a parent led organisation to help children and young people with speech and language impairments and their families. They provide information and training for parents and professionals. They also produce a range of publications.

Members meet in local groups in many areas of the UK.

Visit the AFASIC website here

Alternatively you can contact them via –

  • telephone for enquiries - 020 7490 9410
  • UK Helpline - 0300 666 9410
Last reviewed: 25/03/2019