Accessibility statement and options
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Hail a taxi

Hackney Carriages or ‘black cabs’ can be hired from designated ranks or hailed (flagged down) in the street
Cars are easy to identify, with an illuminated ‘taxi’ sign on the roof, a taximeter. They also have identification stickers on both front doors and a yellow identification plate on the rear.

Hackney Carriage are tested every six months to ensure it is roadworthy. All Hackney Carriage drivers have an identification badge, and have regular police checks and medicals.

You can find a taxi rank within the Hull City Centre at the following locations -

  • Lowgate - outside Rifts (was Revolution)
  • Guildhall Road – next to the Wilson Centre
  • George Street - outside Pozition
  • Outside of the Transport Interchange
  • Paragon Street near to Ferensway.

Pre book a taxi

Private hire vehicles, or ‘minicabs’, must be pre-booked through a licensed operator (this means that you cannot flag one down). These are usually standard cars, but can be minibuses.

They have identification stickers on both rear doors and a red and white identification plate on the rear of the vehicle. A private hire vehicle is also tested every six months to ensure it is roadworthy.

As with Hackney Carriages, each driver will have an identification badge and has regular police checks and medicals.
There are a number of different Taxi service providers that operate in Hull, including -

  • 35 Taxis Ltd - 01482 353 535
  • 70 Taxis - 01482 707 070
  • 82 Taxis - 01482 828 282
  • 966 Cars - 01482 966 966
  • East Hull Taxis Ltd - 01482 444 555
  • Five '0' Cars - 01482 505 050
  • Holts Formula One Taxis Rental Services - 01482 215 880
  • Hull Cars - 01482 828 282
  • Hull City Taxis - 01482 618 618
  • Hull Taxis - 01482 843 040
  • Kingston Taxi Hire - 01482 822 131
  • Ride Private Hire, Hull - 01482 575 757
  • Six 0 Cars - 01482 606 060
  • Sutton Cars - 01482 823 333
  • Tanks Travel - 01482 576 576
  • Travel (Hull) Ltd - 01482 823 289
  • VIP Cars - 01482 904 022

If you have a mobile phone, it is a good idea to put these numbers in your phone.

Wheelchair access

There are a number of providers on the list that offer wheelchair accessible vehicles. However, it is best that you consult with them directly to ensure that your specific access needs can be catered for.

Find out more about wheelchair access in taxis here

Making a Complaint

If you are unhappy with –

  • Fare price
  • Quality of vehicle
  • Driving
  • Driver’s behaviour

Then you can make a complaint to the taxi operator. If you witness a taxi driver committing an offence, then you should contact the police to report a crime.

Report a crime

Guide Dog Owners

Under the Equality Act 2010, guide dog owners are legally allowed access to taxi and minicabs. A driver must carry a disabled person and their dog without any extra charge for the dog. The dog must also be alowed to remain with the owner while in the vehicle.. The only exception to refuse a guide dog is that of medical exemption and this must be applied for and granted and in place in order to justify a refusal.

If a taxi or minicab refuses to take you and has no medical exemption in place, then the driver will in incur a fine and face the possibility of losing their taxi licence.

If a driver has refused to take you on the grounds of your guide dog, then you need to contact the Hull City Council on 01482 300 300 and ask for licencing.

Last reviewed: 08/11/2018