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Carer's Card

Supporting you: the Carer Card

If you are a carer you can now benefit from a Carer Card; a card which officially identifies you as a carer and that should be carried by you at all times.

  1. The card has two main purposes -
    To notify emergency services that someone you are responsible for needs support, should something happen to you. This service will cost £10 per yea
  2. To get you discounted access to local health and wellbeing services, as well as with selected local shops and businesses. A discount only card can be purchased for a one off fee of £3.

How does the card work in an emergency?

Singing up to a Carer Card means that if you are not able to carry out your usual caring duties due to an emergency, like an accident or unexpected hospital admission, then support can be arranged to make sure the person/s you look after are not left uncared for.

This support is offered by Hull City Council Adult Social Care. In an emergency they can deliver care for up to 48 hours, or 72 hours over a bank holiday.

Should something happen to you, a relevant professional will contact the telephone number of the back of the card to inform Adult Social Care that a carer has been involved in an emergency or accident.

This will instigate an emergency response as detailed in the contingency plan set up when you purchase your Carer Card. This may be something like contacting a second carer, family member or friend who can undertake caring duties or providing caring support from Adult Social Care.

A member of staff from CISS will work with you to establish your contingency plan and complete any necessary risk assessments in the case of an emergency. This means that action can be taken to ensure the safety of the person cared for in an emergency situation.

Important Note: This service is available for emergencies only.

If you need to take a longer break from your caring duties, or the nature of your emergency means you will be unable to continue caring for more than 48 hours, then you will need to organise a short break either with the council or another organisation; this is not covered by the Carer Card.

A CISS care support worker can assist in caring breaks, please discuss this with them during your initial CISS assessment.

How to apply

To get a Carer Card please contact CISS. They will organise an appointment for an assessment and talk to you about other services you could benefit from. Use the details below to contact them today - 

Visit the CHCP website to find out more

Drop in to our Carers’ Centre (Monday to Friday 9am – 5pm) at -

Calvert Medical Centre

110a Calvert Lane

Hull

No appointment necessary.

    Where can I use my Carer's Card

    The following businesses offer discounts to carers. They will ask you for your Carers’ Card and may ask for further identification. Therefore, when you use your card, take an additional form of identification with you, such as a driving license or bus pass, to avoid disappointment.

    Find a Business -Start using your card today!

    • Allerthorpe Lakeland Park
    • Melbourne Road
    • Pocklington
    • York
    • YO42 4RL
    • 01759 301444
    • Free entry for carer & 10% discount in Café
    •  
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    • Bean and Nothingness
    • Coffee Shop
    • Pocklington
    • 62 Whitefriargate
    • Hull
    • HU1 2HU
    • 10% discount in Café
    •  
    •  
      • Beehive Restaurant
      • Age UK Hull
      • Bradbury House
      • Porter St House
      • Hull
      • HU1 2RH
      • discount a free drink with every meal ordered
    •  
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      • Bridlington Spa Café
      • South Marine Drive
      • Bridlington
      • York
      • YO15 3JH
      • 01262 678258
      • 25% discount
    •  
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      • Catisfaction Cat Café
      • 135 spring bank
      • Bridlington
      • Hull
      • HU3 1PL
      • 07868 004151
      • discount offer of £6 per hour for carers
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      • ER House Café
      • East Riding Theatre
      • 10 Lord Roberts Road Beverley
      • Hull
      • HU17 9BE
      • 01482 874050
      • 10% discount in café between 10am to 4pm
    •  
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      • Jude’s
      • 252 Holderness Rd
      • Hull
      • HU9 2HX
      • 07740 952796
      • 10% discount
    •  
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      • Lydia’s
      • 45 Newland Avenue
      • Hull
      • HU5 3BE
      • 01482 345166
      • 10% discount
    •  
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      • McCoy’s
      • Colonial Chambers,
      • 32 Princes Dock St
      • Hull
      • HU5 3BE
      • 01482 327757
      • 10% discount
    •  
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      • Pavilion Café East Park
      • East Park, Holderness Rd
      • 32 Princes Dock St
      • Hull
      • HU8 8JU
      • 01482 375100
      • Free hot drink when a meal is purchased
    •  
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      • Plug In Community Café
      • 22-23 Story Street
      • Hull
      • HU1 3SA
      • 01482 227358
      • discount a free drink with every meal ordered
    •  
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      • The Blue Whippet Café
      • 789 Hessle Road
      • Hull
      • HU4 6QE
      • discount of 20% off an order
    •  
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      • The BoardRoom
      • 135 Newland Avenue
      • Hull
      • HU5 2ES
      • 01482 440533
      • 10% discount
    •  
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      • The Small Giraffe
      • North Point
      • Shopping Centre
      • Hull
      • HU7 4EE
      • 07999 544740
      • 10% discount
    •  
    • Hair Beautique
    • 524 Holderness Road
    • Hull
    • HU9 3DT
    • 01482 795212
    • 10% off all treatments
    •  
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    • ButterflyBeauty
    • 937 Spring Bank West
    • Hull
    • HU5 25BE
    • 01482 500455
    • 15% off with Rachel Atkinson
    •  
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    • Carole Withill
    • Within ButterflyBeauty
    • 937 Spring Bank West
    • Hull
    • HU5 25BE
    • 01482 500455
    • 15% off with Carole Withill Hairstylist
    •  
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    • Cook Hair
    • K2 Bond Street
    • 937 Spring Bank West
    • Hull
    • 01482 222336
    • 20% discount on Mon-Wed & late night Thursday (In city centre salons only)
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    • Fe'Male Ego
    • 321-323 Hessle Rd
    • Hull
    • HU3 ABJ
    • 01482 227546
    • 10% discount and a free treatment in Hair Salon
    •  
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    • The Beauty Zone
    • Within Fe’Male Ego
    • 321-323 Hessle Rd
    • Hull
    • HU3 ABJ
    • 01482 227546
    • 5% discount with Emily
    •  
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    • HVT Nails & Spa
    • North Point
    • Shopping Centre
    • Hull
    • HU7 4EE
    • 07445 0489966
    • 10% discount
    •  
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    • MAC's Hair, Nails & Beauty
    • North Point
    • Shopping Centre
    • Hull
    • HU7 4EE
    • 01482 820820
    • 10% discount
    •  
    • Achilles Podiatry
    • Holderness Road
    • Hull
    • 01482 334400
    • 5% discount on Mon, Wed, and Fri
    •  
    •  
    • Amiyoga Studio
    • Princes Avenue
    • Hull
    • 07791 172539
    • 20% discount on yoga sessions with Anne Marie
    •  
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    • Broomsticks
    • 195 Newland Avenue
    • Hull
    • HU5 2EN
    • 01482 342211
    • 20% discount with Emma the aromatherapist for new customers and 10% discount on any treatment afterwards
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    • The Sanctuary Hull
    • 149 Newland Avenue
    • First Floor
    • Hull
    • HU5 2EN
    • 01482 442203
    • 10% discount on Facials, Foot Reflexology, Indian head massage, Hopi Ear Candling
    •  
    • L & C Fabrics
    • Unit 2
    • Albion House
    • Albion Street
    • Hull
    • HU1 3TE
    • 01482 325072
    • 10% discount off RRP on fabric
    •  
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    • Traenerhus: Arts. Creativity. People
    • 167 High Street
    • Hull
    • HU1 1NE
    • 01482 324596
    • 10% discount on workshops
    •  
    • Hull Culture & Leisure Services
    • Sport, Leisure & Cafes
    • Hull
    • 20% discount offer on MembershipAcross all sites
    •  
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    • Nuffield Health
    • Hull Fitness and Wellbeing Gym
    • Hull
    • 01482 324596
    • 10% discount offer on Membership
    •  
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    • South Cliff Holiday Park
    • Pioneer Road
    • Bridlington
    • YO15 3QN
    • 01262 671051
    • www.southcliff.co.uk
    • 15% discount off all bookings. Book by phone or online quote code: HCC15
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    • Superbowl UK Hull
    • Princes Quay Shopping Centre
    • Hull
    • HU1 2PQ
    • 01482 231 053
    • discount offer of £3.50 per person, per game. Please bring along valid ID
    •  
    • All Pets Hessle
    • 30 Preston Gate
    • Hessle
    • HU13 0RE
    • 01482 640471
    • 10% discount
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    • Amazing Animal Accessories
    • 347 Holderness Road
    • Hull
    • HU8 8RD
    • 01482 226747
    • 10% discount instore & onlineLike on Facebook & contact via messenger mentioning 'carer'
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    • Maltbys Stores
    • Pet Supplies & Garden Supplies
    • 521 Hessle Rd
    • Hull
    • HU3 4UD
    • 01482 228278
    • 5% discount across store
    •  
    • RightCareMobility Superstore
    • Vulcan St. Hull
    • 01482 476400
    • 15% discount across all items
    •  
    • COCOA Chocolatier
    • Trinity Market
    • Hull
    • 07719121249
    • 10% discount on cakes & brownies
    •  
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    • Flour & Feast
    • Trinity Market
    • Hull
    • 0712045545
    • 10% discount
    •  
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    • Key Butcher
    • Market Place
    • North Point
    • Shopping Centre
    • Hull
    • 01482 825016
    • 10% discount
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    • M.J.S. Seafood
    • Market Place
    • North Point
    • Shopping Centre
    • Hull
    • 07875 158548
    • 10% discount
    •  

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    • Blooming Marvellous Bouquets
    • 600 Holderness Rd
    • North Point
    • Hull
    • HU9 3EU
    • 01482 841255
    • 10% discount
    •  
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    • The Cake Cabin
    • Special Order Cake Service
    • 429 Holderess Road,
    • HU8 8JN
    • Hull
    • 01482 782171
    • 10% discount
    •  
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    • Cards & Party Gift Shop
    • Unit 12
    • North Point
    • Shopping Centre
    • Hull
    • HU7 4EE
    • 07773 480290
    • 10% discount
    •  
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    • Cliff Prat Cycles
    • 61 Spring Bank
    • HU3 1AG
    • Hull
    • 01482 228293
    • www.cpcycles.com
    • 10% discount
    •  
    •  
    • Evergreens Garden Centre
    • 119 Main Rd
    • Bilton
    • Hull
    • HU11 4AB
    • 01482 813812
    • 5% discount across all items
    •  
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    • JellieBugs
    • 904 Spring Bank West
    • Hull
    • HU5 5BL
    • 07896 082518
    • 10% off gifts & 5% off cards
    •  
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    • Near and Fair
    • Trinity Market
    • Hull
    • HU1 2JH
    • 01482 363285
    • discount of 10% off Handcrafted,fair trade & ethical gifts
    •  
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    • Rouse Opticians Hull
    • North Point Shopping Centre
    • Hull
    • HU7 4EE
    • 01482 833451
    • 10% discount across all three branches of Rouse Opticians
    •  
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    • Southwells Menswear
    • 332 Holderness Road,
    • Hull
    • HU9 3DQ
    • 01482 323905
    • 15% T&Cs apply
    •  
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    • Spin It Records
    • Unit L2 Trinity Market
    • Hull
    • HU1 2JH
    • 01482 320145
    • 10% discount
    •  
    • C.H. Garden Services
    • 07851 294133
    • 07851 294133
    • Services include: Grass cutting, Tree pruning, Gutters cleaned, paving laid
    • Discounted price of £10 per hour, usual price £12.50
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    • Handyman Vic
    • 14 Dornoch Dr
    • Hull
    • HU8 8JL
    • 07754 660655
    • 10% off labour charges
    •  
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    • Hartleys Joinery
    • The Paddock
    • Hull
    • HU4 6XU
    • 07934 596681
    • 10% discount across all aspects of joinery work
    •  
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    • Hull Maintenance
    • Hull
    • 01482 298105
    • 5% discount all types of property services from repairs to kitchens, bathrooms etcbasically anything related to a house.
    •  
    •  
    • Kingston Double Glazing
    • Hull
    • 01482 298107
    • 5% discount off all types of glazing, windows, doors etc
    •  
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    • Queen Bee Cleaning Service
    • 15 Buttermere Close
    • Hull
    • HU4 6DG
    • 01482 298109
    • 5% discount domestic cleaning services
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    Last reviewed: 30/04/2019