During Your Hospital Stay

The Butterfly Scheme allows people whose memory is permanently affected by dementia to make this clear to hospital staff and provides staff with a simple, practical strategy for meeting their needs. The patients receive more effective and appropriate care, reducing their stress levels and increasing their safety and well-being.

The Butterfly scheme should be offered by your healthcare team prior to your hospital stay. However, you can ask to opt into the scheme by telling the hospital staff, or asking for the Butterfly champion or Dementia lead.

More information on the Butterfly scheme here (Opens in a new window)

If you have a Lasting Power of Attorney (LPA), then they will be responsible to ensure that your needs and wishes are being met while you are in hospital.

More information on managing someone else’s affairs here.

An advance decision to refuse treatment lets your healthcare team know your wishes if you are not able to communicate with them.

You can find out more about an Advanced decision, how to set one up and what they are used for using the link provided

Find out more about Advanced decision (living will) (Opens in a new window)

If you have any compliments, comments, concerns or complaints while you or someone you care for are in hospital, contact the PALS department.

Make a compliment comments, concern or complaint here (Opens in a new window)

Healthwatch Hull is your local health and social car champion.which aims to give people a powerful voice in Hull. At a local level, Healthwatch Hull works to help people get the best out of the city's health and social care services.

Whether it is improving them today or helping to shape them for tomorrow, Healthwatch is all about your local voice being able to influence the delivery and design of services.

Visit the Healthwatch Hull website here (Opens in a new window)

Alternatively, you can contact Healthwatch Hull Via –

• email: healthwatchenquiries@nbforum.org.uk (Opens in a new window)
• telephone: 01482 499 038