- Regular Personnel currently serving; Army, Royal Navy, Royal Air Force
- Merchant Navy served for at least one day on active service
- Reservists both Regular and Volunteer
- Veterans served for at least one day, Regular or Reservist
- Families - Immediate family; Spouses, civil or other partners, children for whom the veteran or partner are responsible
- Bereaved Immediate family; Services Personnel/ Veterans have died
- Carers for Service Personnel and Veterans
Veterans
"I am honoured to act as Armed Forces Champion, on behalf of Hull City Council. Our local authority is committed to the principles of the Armed Forces Covenant. We value our Armed Forces Community, and recognise the commitment and sacrifices made by our Armed Forces"
Councillor Alan Gardiner
Armed Forces Champion
The Armed Forces Covenant
The Armed Forces Covenant is a promise from the Nation that those who serve in the Armed Forces, whether regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services.
The Armed Forces Covenant relies on the people, communities, and businesses to actively support it in order to make a difference.
If you would like to know more about what the Armed Forces Covenant means locally download Supporting our Armed Forces. (Opens in a new window)
Armed Forces and Veterans' Charter
Servicemen and women leaving the armed forces often need advice on issues including health, education, housing, training and jobs. We also understand that their families and carers may need support.
Our Armed Forces and Veterans’ Charter encourages public bodies and partner organisations to support in-service and ex-service personnel from the military and the Merchant Navy, their families, veterans and carers.
Access to social and rented housing, retraining for employment, and support groups for servicemen and women suffering from post-traumatic stress disorder are just a few of the issues specific to veterans which the Charter addresses through better joined-up working between agencies.
The Charter is available to download here (Opens in a new window)
We are committed to supporting Hull’s armed forces community.as an MOD Employer Recognition Gold Award employer, with our Armed Forces Veteran Charter and through our Armed Forces Champion Councillor Allan Gardiner.
As a member of Hull’s Armed Forces Community, you and your immediate family are entitled to the following support through the Armed Forces Covenant.
- Not being at a disadvantage when trying to access public services such as healthcare, housing, employment, education and welfare.
- Special consideration where appropriate in some cases, especially for those who have given the most such as the injured and the bereaved.
The Armed Forces Community Hub (Opens in a new window)
The Armed Forces Community Hub is a one-stop shop created to provide advice and support for the Armed Forces Community in the following areas:
- Employment and careers support
- Housing information and support
- Welfare and Financial advice and support
- Preventing Social Isolation.
The Armed Forces Community Hub Co-ordinator
Callum Day
Armed Forces Community Hub
The Octagon
Walker Street
Hull
HU3 2RA
- Email: afchhull@goodwintrust.org (Opens in a new window)
- Telephone 01482 485 958
Armed Forces Community Hub Work Club - The club offers help and support with job searching, careers advice and has strong links with other service providers within Hull offering help and support with welfare, education, training and self employment. To book an appointment contact the Work Club Co-ordinator by:
- Telephone - 01482 485 958
- Email - clairemarshall@goodwintrust.org (Opens in a new window)
Citizens Advice Bureau (Opens in a new window) - A dedicated Support Worker is available at Citizens Advice (CAB) to provide serving personnel, veterans and their families with free, quality, independent and confidential welfare and legal advice.
- For Specialist Debt advice telephone: 01482 226 859
- For all other advice telephone: 03444 111 444
- Email: e-advice@hull-eastridingcab.org.uk (Opens in a new window)
Armed Forces Community Hub (Opens in a new window)
The Armed Forces Community Hub is a one-stop shop created to provide advice and support for the Armed Forces Community in the following areas:
- Employment and careers support
- Housing information and support
- Welfare and Financial advice and support
- Preventing Social Isolation.
The Armed Forces Community Hub Co-ordinator
Callum Day
The Octagon
Walker Street
Hull
HU3 2RA
- Email: veteranshub@goodwintrust.org (Opens in a new window)
- Telephone 01482 485 958
Armed Forces Community Hub - Work Club
The club offers help and support with job searching, careers advice and has strong links with other service providers within Hull offering help and support with welfare, education, training and self employment.
To book an appointment contact the Work Club Co-ordinator on the following:
- Telephone - 01482 485 958
- Email - clairemarshall@goodwintrust.org (Opens in a new window)
Armed Forces Community Hub - Money Advice Project
Citizens Advice Bureau (Opens in a new window)
A dedicated Support Worker is available at Citizens Advice (CAB) to provide serving personnel, veterans and their families with free, quality, independent and confidential welfare and legal advice.
- For Specialist Debt advice telephone: 01482 226 859
- For all other advice telephone: 03444 111 444
- Email: e-advice@hull-eastridingcab.org.uk (Opens in a new window)
Housing
How to apply for a Council home (Opens in a new window) - You can apply for council housing before you have been discharged from the Armed Forces as long as you know what your discharge date will be.
- Telephone 01482 300 300
Rent a home from a housing association or private landlord
Housing associations provide affordable homes for people in housing need. Most homes are rented at affordable rates but some are sold through low-cost home ownership schemes. When you approach us for advice we will advise you of all your housing options including housing associations and finding a home with a private landlord
- Telephone 01482 300 300
NHS Veterans outreach service (Opens in a new window) - The service provides a first point of contact for people aged 18 and over and is available to anyone who has completed one day’s service or more with the British Military, is a Reservist not currently deployed or is a family member of military personnel.
- Telephone: 01482 335 479
School Admissions for Service Families information - In 2014, The Schools Admissions Code in England was changed to support Service families, who can apply and be allocated a place before they move into an area. Children can be accepted mid-term and class sizes can be increased beyond the normal maximum to accommodate them. You can find out more on page 25 of the Schools Admissions Code (Opens in a new window)
Big White Wall (Opens in a new window) - Safe and anonymous peer support community that is accessible anytime anywhere. It is FREE for UK serving personnel, veterans and their families.
Combat Stress (Opens in a new window)- UK’s leading charity for Veterans’ mental health. Operates a 24/7 helpline: 0800 323 4444
Officer Association (Opens in a new window) - The Officers’ Association is committed to ensuring that former-officers and their dependents live with dignity and independence.
Help 4 Heroes (Opens in a new window) - Offers a Hidden Wounds service which provides free and confidential support to Ex-Service Personnel, their families and the families of those still serving, who are living with anxiety, depression, stress, anger or who wish to change their drinking habits.
Warrior Programme (Opens in a new window) - Is a 12-month structured support programme with an initial three/five-day residential motivation and training programme for veterans and veteran’s families.
- Telephone: 0808 801 0898
- Email: enquiries@warriorprogramme.org.uk
BLESMA (Opens in a new window) - Dedicated to assisting serving and ex-Service men and woman who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight.
Blind Veterans (Opens in a new window) - Helps blind ex-Service men and women lead independent and fulfilling lives by supporting them with our in-depth expertise, experience and full range of services.
Sense (Opens in a new window) - A national disability charity that supports people with complex communication needs to be understood, connected and valued.
- Telephone : 0300 330 9250
- Text phone: 0300 330 9256
Army Families Federation (Opens in a new window) - Offers advice on all aspects of housing.
Joint Service Housing Advice (Opens in a new window) - Civilian housing options, information for service personnel and their dependents.
- Telephone – 01252 787574
- Email – Rc-aws-jshao-0mailbox@mod.gov.uk (Opens in a new window)
Royal British Legion (Opens in a new window) - Offers information on independent living housing. The Legion can support you to get funding and grants to adapt your home and receive new equipment here (Opens in a new window).If you need help getting around then the Legion may be able to provide an electrically powered mobility vehicle, scooter, or buggy visit this page (Opens in a new window).
Naval Families Federation (Opens in a new window) - Provides useful links about civilian housing options.
SSAFA (Opens in a new window) - Offers practical housing advice and support to veterans and their dependents
Royal Air Force (Opens in a new window) - Offers information on service families’ accommodation and single living accommodation.
Forces Homes (Opens in a new window) - A home buying service for British Forces, forces mortgages supporting Forces Help to Buy, property finding & managing the purchase through to completion.
Money Savings Expert (Opens in a new window) - Provides information for all buyers, with a free first time buyers guide, a mortgage finder and a stamp duty calculator.
Moving Schools Pack (Opens in a new window)-The Moving Schools Pack is to help service parents’ support their children when moving schools.
Service Pupil Premium (Opens in a new window) - Information about the Service Pupil Premium, including details of the eligibility criteria.
Reading Forces (Opens in a new window) - Uses books to bring Service children and families closer together. The shared reading initiative encourages families to read, talk, and scrapbook about a book, improving communication and enriching relationships with books and each other - one page at a time.
Children’s Education Advisory Service (Opens in a new window) - Provides expert and impartial advice about the education of service children.
- Telephone (civilian) – 01980 618244 (Open Monday – Friday 8:30am – 3:30pm)
- Telephone (military) – 94 344 8244
Important: When the helpline is closed or busy, messages can be left on the answering machine or sent via email.
- Email – enquiries@ceas.uk.com (Opens in a new window)
Royal British Legion Industries (Opens in a new window) - The Legion supports Service leavers to find employment and can also provide advice and guidance to partners and dependants of serving personnel.
Regular Forces Employment Association (Opens in a new window) - Provides life-long, life-changing support, jobs and training opportunities to service leavers and veterans.
Network Training and Resource Solutions (Opens in a new window) - Successfully deliver resettlement training and work experience for forces leavers with little or no experience in industry or network engineering.
Army Families Federation (Opens in a new window) - Offers help with job hunting, training and self-employment
Remploy (Opens in a new window) - The UK’s leading disability specialist, transforming lives, through sustainable employment.
Forward Assist Recruitment (Opens in a new window) - Offers a consultative and informed recruitment service dedicated to those who have served in the Armed Forces.
Career Transition Partnership (Opens in a new window) - Offers resettlement support, career transition advice and training opportunities.
Recruit for Spouses (Opens in a new window) - Exists to help military spouses find a job or start a business that works for them.
Lifeworks (Opens in a new window) - Delivers a total wellbeing experience that improves employees' mental, financial and physical wellness via one unified, innovative solution.
Civvy Street (Opens in a new window) - Provides resources for transition to civilian life.
Heropreneurs (Opens in a new window) - Offers support and advice to current and former personnel that are interested in starting their own businesses.
Quest (Opens in a new window) - Quest is a resettlement guide that will give you advice and help you into your new career and training.
Pathfinder (Opens in a new window) - A resettlement guide offering advice on hundreds of resettlement opportunities.
The Poppy Factory (Opens in a new window) - A national employment charity for veterans with health conditions or impairments
Defence Discount Service (Opens in a new window) - The official Ministry of Defence discount service for the Armed Forces, Veterans and the Armed Forces Community. It provides discounts both online and on the high street.
Rewards for Forces (Opens in a new window) - A free discount card providing discounts with over 1300 companies.
Forces Railcard (Opens in a new window) - Gives 1/3 off most rail fares throughout the UK for a year
The Royal British Legion (Opens in a new window) The Legion provides a range of services to support you through transitions, change, new information or just needing a break.
SSAFA (Opens in a new window) Offers help to those currently serving and veterans.
Naval Families Federation (Opens in a new window) Offers a wide range of information about wellbeing, ranging from advice on staying healthy and active, to locating your nearest dentist.
Royal Navy Welfare Team (Opens in a new window) The Welfare Team provide accessible support services that strengthen and enhance the resilience and resourcefulness of Naval Service personnel, their families and communities.
Veterans Welfare Service (Opens in a new window) Are committed to enhancing the quality of life for veterans and beneficiaries of Veterans UK pensions and compensation schemes and all their dependents.
Army Families Federations (Opens in a new window) Offers a range of information on a variety of health aspects.
Army MOD (Opens in a new window) Offers information about different healthcare support and service that are available.
Royal Air Force Association (Opens in a new window) Offers a range of support and advice and links to key support organisations.
Veterans Gateway (Opens in a new window) The first point of contact for veterans seeking support offer a 24/7 helpline telephone – 0808 802 1212.
Gurkha Welfare (Opens in a new window) Provides financial, medical and development aid to Gurkha veterans, their families and communities
Our Partners
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