Accessibility Statement
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Local Healthcare Services

GPs

Need Advice and medical treatment?

If you need non emergency advice on medical issues, then you can use the NHS 111 service. You can use this service if you cannot wait for a GP appointment and they can advise you further. This service is available for 24 hours, seven days a week.

Contact the service via -

  • telephone: 111
  • textphone: 18001 111

Use the NHS BSL interpreter service here (Opens in a new window)

For all medical emergencies dial 999.

 

How to register with your GP

A GP surgery must accept you unless there are reasonable grounds to refuse you. Any reason to not accept you must not be due to age, gender, social class, appearance, sexual orientation, disability, ethnicity or medical condition

They must also write to you stating the reasons why they have refused you as a patient. A GP may refuse you on the grounds of –

  • it has no capacity to take on new patients
  • it may not be accepting patients that do not live within its practice boundary
  • in your particular circumstances, it may not be appropriate for you to register with a practice that is a long way from where you live


If you feel you have been unfairly treated or having a problems registering with a GP, then you need to contact the NHS England’s Customer Contact Centre.

You can contact them via -

Going to the GP

You can make an appointment with a GP by either telephone or if you visit your GP’s website you may be able to book online which can often be quicker.

You might be asked to give some details about the reason you want to visit the GP. This is to help the healthcare staff and your GP better prepare for your appointment or be able to signpost you to more suitable health practitioner.

Once you have booked your GP appointment, make sure you give yourself enough time to get there. If you miss your appointment slot, you might be asked to book another appointment.

You can find your nearest GP by using the NHS service tool, which is at the bottom of this page.

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