Accessibility statement and options
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Getting Out and About

Accessibility

Access to services

Being able to get out and about is a big part of everyday life. As a local resident it is your right to have access to range of amenities including –

  • Shops
  • Cafes, bars, pubs and restaurants
  • Public and community transport
  • Leisure and community centres
  • Cinema, bowling, bingo etc.
  • Sporting events i.e. watching a Football and Rugby Match
  • Hair and beauty facilities
  • Libraries, museums, theatres and halls.
  • Public toilets
  • Colleges and Training centres
  • Parks and gardens

You can find information on one or all of these things in our ‘Getting out and about’ section.

Reasonable Adjustments

The Law states that a facility or service has to provide reasonable adjustments so that you can access a particular service. What is deemed a reasonable adjustment will depend on –

  • your disability
  • how practicable the changes are
  • if the change you ask for would overcome the disadvantage you and other disabled people experience
  • the size of the organisation
  • how much money and resources are available
  • the cost of making the changes
  • If any changes have already been made.

The Citizen’s Advice Bureau has lots of information on reasonable adjustments and the type of things which organisations are expected to do.

Go to Citizen’s Advice Bureau – Reasonable adjustments here (Opens in a new window)

Guide dogs

It is against the law to refuse entry because someone has a guide dog due to their care and support needs. If you have been refused entry because you have a guide dog, then you should talk to one of our support organisations who will be able to help you with what steps you need to take.

Visit our Advice and Support section here

 

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